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Writing Effective E-Mail

Program Offered By

Price: $89.00

Course Duration: 2.00 Hours

Certificate: Yes

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Program Overview

Because Web-based communications are an integral part of today's fast-paced business world, being able to write effective e-mail is a critical component of your professional skill set.

Listen to a short introduction from The Writing Center.

E-mail communication requires many traditional business writing skills, but there are special considerations as well. Writing Effective E-Mail discusses the differences between e-mail and traditional business documents and guides you through techniques to produce clear, focused, well-organized e-mail. Numerous examples and exercises provide hands-on practice. Updated in July 2008 with 40 great tips for effective e-mail.

Program Features

Begin and end e-mail effectively, orienting readers with effective purpose statements and ensuring that they understand next steps.
Organize e-mail logically, place information for greatest impact, and paragraph e-mail effectively.
Incorporate form or pre-scripted content.
Ensure the clarity and focus of each message.
Translate technical language for non-technical readers.
Identify communication situations that are inappropriate for e-mail.
Ensure positive, reader-centered wording.
Ensure professional presentation.
Follow generally accepted e-mail etiquette and guidelines.
Avoid the 10 most common e-mail mistakes.
Learn 40 great tips for effective e-mail.

Program Instructor

: The Writing Center

The Writing Center, Inc.

The Writing Center, Inc., specializes in customized corporate business and technical writing programs that increase the clarity, impact, and overall professionalism of participants' on-the-job documents. Carol S. Klein, M.A., and Sandra S. Nutting, M.A., The Writing Center's founders, have more than 30 years' combined experience in teaching effective writing.

Their reputation for consistently excellent programs and their recognized writing experience has resulted in their selection to design and conduct hundreds of in-house seminars for government agencies and for leading U.S. aerospace, consulting, environmental, health care, insurance, manufacturing, and technology companies. Carol and Sandra believe that writing is a skill that can be mastered with the knowledge of essential techniques.
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Additional Courses and Programs Offered

Business Grammar Program
Business Grammar Program: Module 2-Spelling and Usage
Business Grammar Program: Module 3-Grammar and Sentence Structure
Effective Business Writing
Effective Business Writing: Module 3 - The Writing Process
Effective Business Writing: Module 2 - Flow and Format
Effective Business Writing: Module 4 - Organizing Business Documents
Technical Writing Program
Technical Writing Program: Module 4 - Organizing Technical Documents
Technical Writing Program: Module 2 - Illustrations, Flow, and Format
Technical Writing Program: Module 3 - The Writing Process: Planning Technical Documents
Writing Center - Free Course Preview

Living and Learning Lessons

Writing Center - 10 Tips for Effective Performance Appraisals
Writing Center - Checklist for Effective E-Mail
Writing Center - Five FAQs About Business Writing
Writing Center - Five More FAQs On Business Writing
Writing Center - Five Proofreading Tips
Writing Center - Maintaining Staff Writing Skills
Writing Center - Six Steps for Effective Memos
Writing Center - Six Tips for Effective Self-Appraisals
Writing Center - Six Tips for Writing Minutes of Meetings
Writing Center - Writing Commendation Memos