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Course Catalog > All Listings
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Writing Effective E-Mail  
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Because Web-based communications are an integral part of today's fast-paced business world, being able to write effective e-mail is a critical component of your professional skill set.
Listen to a short introduction from The Writing Center.
E-mail communication requires many traditional business writing skills, but there are special considerations as well. Writing Effective E-Mail discusses the differences between e-mail and traditional business documents and guides you through techniques to produce clear, focused, well-organized e-mail. Numerous examples and exercises provide hands-on practice. Updated in July 2008 with 40 great tips for effective e-mail.
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Business Grammar Program  
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Mechanically correct and flawlessly professional documents increase your on-the-job credibility and aid precise communication. Business Grammar, presented in three comprehensive course modules, guides you through clearly stated rules and explanations illustrated by business-world examples so that you can review and update your knowledge of essential punctuation and grammar rules. Printable style sheets, wordlists, and a usage dictionary encourage long-term reference.
Numerous exercises provide hands-on practice.
This three-module Business Grammar Program from The Writing Center includes:
Module 1-Punctuation
Module 2-Spelling and Usage
Module 3-Grammar and Sentence Structure
In Module 1-Punctuation, you review essential rules for correct use of apostrophes, colons, commas, hyphens, italics, parentheses, periods, quotation marks, and semicolons. You also review conventions for plurals and possessives. You can print a Punctuation Style Sheet for ongoing reference.
In Module 2-Spelling and Usage, you learn tips for using spelling checkers effectively and for remembering the difference between commonly confused words such as affect and effect. You also review conventions for capitalization and numbers.
In Module 3-Grammar and Sentence Structure, you learn how to recognize and correct such common grammar errors as lack of subject-verb agreement and faulty pronoun use (for example, using I, me, and myself incorrectly). You learn how to recognize and correct such sentence structure errors as fragments, run-on sentences and lack of parallel structure. You also review Eight Proofreading Tips and receive printable reference documents including a Grammar Terms Glossary, an Irregular and Troublesome Verbs List, and a Business Grammar Program Proofreading Checklist.
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Business Grammar Program: Module 3-Grammar and Sentence Structure  
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Mechanically correct and flawlessly professional documents increase your on-the-job credibility and aid precise communication. Business Grammar, presented in three comprehensive course modules, guides you through clearly stated rules and explanations illustrated by business-world examples so that you can review and update your knowledge of essential punctuation and grammar rules. Printable style sheets, wordlists, and a usage dictionary encourage long-term reference. Numerous exercises provide hands-on practice.
In Module 3-Grammar and Sentence Structure, you learn how to recognize and correct such common grammar errors as lack of subject-verb agreement and faulty pronoun use (for example, using I, me, and myself incorrectly). You learn how to recognize and correct such sentence structure errors as fragments, run-on sentences and lack of parallel structure. You also review Eight Proofreading Tips and receive printable reference documents including a Grammar Terms Glossary, an Irregular and Troublesome Verbs List, and a Business Grammar Program Proofreading Checklist.
This three-module Business Grammar Program from The Writing Center also includes:
Module 1-Punctuation
Module 2-Spelling and Usage
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Technical Writing Program  
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Effective writing speeds the successful transfer of complex information. The Technical Writing Program, presented in four course modules, guides you through practical techniques to produce clear, readable memos, reports, procedures, and other technical documents.
Listen to a short introduction from The Writing Center.
Numerous exercises provide hands-on practice as you learn how to:- Write clear, precise, readable documents. Translate technical language.
- Position illustrations to complement and clarify the text. Increase the effectiveness of titles and captions.
- Improve flow and make valuable information easily and immediately accessible.
- Streamline the writing process with a powerful, efficient four-step approach to writing.
- Use document power positions to define and communicate the purpose and goal of technical documents. Present results and recommendations. Call for action.
- Write for executive/management, technical, lay and mixed audiences--readers with varying levels of expertise and experience.
- Improve tone and get results with words.
- Prepare complete, logical, and flexible outlines. Choose the best organizational pattern. Structure technical reports so that all audiences can access the information.
Upon registration, you receive access to all four modules:
Module 1-Clear, Direct Wording
Module 2-Illustrations, Flow, and Format
Module 3-The Writing Process--Planning Technical Documents
Module 4-Organizing Technical Documents
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Technical Writing Program: Module 3 - The Writing Process: Planning Technical Documents  
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The Technical Writing Program is a four-module program that guides you through practical techniques to produce clear, readable reports, procedures, and other technical documents. Numerous exercises provide hands-on practice. This four-module Technical Writing Program from The Writing Center includes:
Module 1 - Clear, Direct Wording
Module 2 - Illustrations, Flow, and Format
Module 3 - The Writing Process: Planning Technical Documents
Module 4 - Organizing Technical Documents
The four-module program is $169.00. Upon registration, you will receive access to all four modules.
In Module 3 you review practical strategies and techniques for planning technical documents. You walk step by step through a streamlined approach that emphasizes thinking before writing. You learn how to begin and end documents as well as how to write for executive, expert, and lay readers. Exercises provide hands-on practice.
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