Writing Effective E-Mail

Because Web-based communications are an integral part of today's fast-paced business world, being able to write effective e-mail is a critical component of your professional skill set. Listen to a short introduction from The Writing Center. E-mail communication requires many traditional business writing skills, but there are special considerations as well. Writing Effective E-Mail discusses the differences between e-mail and traditional business documents and guides you through techniques to produce clear, focused, well-organized e-mail. Numerous examples and exercises provide hands-on practice. Updated in July 2008 with 40 great tips for effective e-mail.